Politique d'expédition

Delivery Policy

  • We are dedicated to delivering your floral and gift orders in a timely manner
  • The time and date your order is delivered is affected by the time of day your order is placed, weather conditions, and delivery to remote locations
  • If we have difficulties delivering your order, we will contact you
  • If you have any questions about the status of your order, you may call us at 604-299-0585 or 
    toll free at 1-888-233-5723
  • Same-day delivery in Burnaby BC is available Monday through Saturday on orders received before 12:00 pm. Orders received after that time may be delivered the next delivery day.
  • No deliveries on Sundays or Statutory holidays.
  • Deliveries will be made between 9:30 AM to 2 PM, we cannot guarantee deliveries before or after hour delivery hours.
  • For local deliveries, flowers are usually delivered between 9:30 am and 2:30 pm.
  • We cannot guarantee specific delivery times.
  • If the recipient is not at home at the time of delivery, the florist may choose to:
    • Leave the arrangement in a safe place at the recipient's house and leave a note on the door.
    • Leave the arrangement with a neighbour and attach a note to the recipient's door stating who accepted the arrangement on their behalf.
    • Leave a note on the recipient's door asking the recipient to call the florist's shop and arrange a convenient time for re-delivery.
    • Call the recipient first to arrange a delivery time.